Terms and Conditions

With respect

The rules and regulations for using the AVANDtOYS online store are as follows:

1. Using the Avan Toys online store means full acceptance and agreement of the following terms and conditions:

2. Any purchase of goods from the Avan Toys online store is done based on the laws and regulations related to electronic commerce and in compliance with all the laws of the Islamic Republic of Iran.

3. The information and specifications of the products offered in the Avan Toys online store are obtained from the following sources:

- Information provided by product dealers
- Information that is translated from reliable foreign sites.

Therefore, Avan Toys is not responsible for the accuracy and quality of information and content, but it is trying to keep the information updated.

4. Avan Toys online store is not responsible for factors beyond the reach of site management that may affect the performance of the site (such as Internet problems, telecommunication issues and hardware equipment, etc.).

5. Avan Toys will not provide any personal information of users to other persons or companies, and every effort will be made to protect the privacy of users.

6. The site's services and contents are provided for personal and non-commercial use only, and any misuse of this information will be prosecuted.

7. The warranty period and the name of the company providing after-sales service are mentioned in the description of each item.

8. Conditions for returning goods:

- The buyer must inform within 7 working days of receiving the goods so that it is possible to return the goods.
- The product must be in original condition and without any use.
- The cost of postage and return insurance is the responsibility of the buyer.

Note: Some products may not be returnable based on specific conditions.

9. If the product has a defect or technical defect, the buyer must inform the customer contact center of Avan Toys within 48 hours after receiving the product. In this case, after checking and proving the defect, the product will be repaired or replaced.

10. The cost of taxes and duties related to the order is calculated according to the amount specified on the site. The cost of shipping and insurance is also the responsibility of the buyer.

11. Any criticisms, suggestions and complaints can be sent by contacting the customer contact center or sending an email to info@avandtoy.com.

12. Avan Toys is committed to providing the best service to customers and will make every effort to improve the quality of service.

13. The intellectual property of all content and information available in the Avan Toys online store belongs to Avan Toys.

14. If Avan Toys is unable to deliver the goods on time due to reasons beyond its control and the parties do not reach an agreement, the buyer can cancel the order and the costs paid will be returned to him.

15. Avan Toys is not responsible for the operation of the site, which may be caused by factors beyond its control.

We hope that these rules and regulations will help you and provide you with a safe and comfortable shopping experience. If you have any questions or concerns, please contact us.

With respect,
Avan Toys support team